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Orientation and Settling In

Getting comfortable in Vienna from day one

Moving to a new city means learning how everything works—where to shop, how to get around, which rules matter. We show you Vienna in person, help you navigate daily life, and handle the essential administrative setup so you can focus on settling into your new home.

What’s included:

Personal neighborhood orientation and essential locations tour
Public transport tutorial and transport card setup
Meldezettel registration coordination
Bank account and connectivity setup (phone, internet)
Comprehensive neighborhood guide with contacts, apps, and local knowledge

Vienna orientation

Neighborhood Walkthrough:

We walk through your neighborhood with you, showing you the places you’ll use regularly. Where’s the closest grocery store? Which pharmacy is open late? Where do you pick up packages? We give you a practical tour focused on your daily life, not tourist attractions.

Essential Locations:

We show you the grocery stores (Billa, Spar, Hofer—and what the differences are), the pharmacy, post office, ATMs, and other services you’ll need immediately. You’ll know where everything is and how things work before you need them.

Public Transport Setup:

Vienna’s public transport is excellent once you understand it. We show you how to use the U-Bahn, Straßenbahn, and buses, help you set up your transport card (Jahreskarte or monthly pass), and teach you how to use ticket machines and apps like Qando. By the end, you’ll be navigating Vienna’s transport system confidently.

Settling in support

Meldezettel Registration

Within three days of moving in, you must register your residence (Meldezettel) at the local registration office. We coordinate this process, accompany you if needed, ensure you have the correct documentation, and make sure your registration is completed properly.

Bank Account Setup

Opening an Austrian bank account requires navigating German paperwork and understanding local banking culture. We guide you to the right bank for your needs, help with documentation, and coordinate the account opening process so you have local banking access quickly.

Mobile Phone Contract

We help you choose an appropriate mobile provider (A1, Magenta, Drei), explain contract options versus prepaid, and assist with signing up. You’ll have an Austrian phone number and data plan that works for your needs without overpaying.

Internet Setup

We coordinate internet installation for your apartment, recommend reliable providers, and help you understand contract terms. Internet setup in Vienna can take several weeks, so we start this process early to minimize downtime.

Why this matters

The first few weeks in Vienna can feel overwhelming. Public transport seems confusing, stores close at unexpected times, and every form is in German. Without guidance, it takes months to figure out what locals already know. We compress that learning curve into your first week, so you feel oriented and capable instead of lost and frustrated.

We also offer healthcare setup and school consultation services. Ask about comprehensive support options during your consultation.

How it works

Initial Coordination

We schedule orientation and setup appointments based on your arrival date and availability.

Vienna Orientation

We meet you in your neighborhood for a practical walking tour and public transport tutorial.

Administrative Setup

We coordinate Meldezettel registration, accompany you to appointments, and help arrange banking and connectivity.

Ongoing Reference

You have our contact for questions during your first weeks, plus your comprehensive guide for daily reference.

Our Approach

Settling in isn’t just about completing paperwork. It’s about feeling comfortable in Vienna—knowing how to get around, where to find what you need, and understanding how things work here. We combine practical orientation with essential admin support so you’re not just legally established, but actually living in Vienna. Note: Oberhammer EOR and Relocation services are provided by our subsidiary, Oberhammer EOR and Relocation GmbH.